Frequently Asked Questions
Everything you need to know about your fitness journey with Titan Fitness.
How long does shipping take for heavy gym equipment?
Standard shipping for strength equipment typically takes 5-7 business days. Due to the weight of items like power racks and dumbbells, we use specialized freight carriers to ensure your gear arrives safely.
Do you offer professional assembly services?
Yes, we partner with local technicians to provide professional assembly for large equipment. You can select the 'Expert Assembly' option during checkout for treadmills, functional trainers, and multi-gyms.
What is your return policy for fitness gear?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it in its original packaging. Please note that return shipping fees may apply for heavy items.
Does Titan Fitness equipment come with a warranty?
Most of our strength and cardio equipment includes a comprehensive warranty covering frames for 10 years and moving parts for 2 years. Specific warranty details can be found on each product page.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's portal to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm, allowing you to pay for your home gym over time.